Data We Gather

We gather and handle various forms of personal information, such as:

2. Our Use of Your Data

Your personal information serves these key purposes:

  • Service Provision in Cornwall:
    • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity and confirming that you meet our rental criteria. We also oversee the procedures for collecting and returning vehicles, as well as managing payment transactions, deposits, and any applicable charges.
  • Customer Communication: Contractual Obligations and Legitimate Interests:
    • We will send booking confirmations and updates, along with essential rental information. Our team is available to address your inquiries and provide support. You will be informed of any changes to our services or policies.
  • Marketing Preferences and Consent Management:
    • We may send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
  • Service Enhancement for Customer Experience:
    • We assess website usage to refine user experience and functionality. Research is conducted to improve our vehicle fleet and services.
  • Compliance with Local Laws and Regulations:
    • Adhering to local laws, regulations, and tax obligations. Protecting against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

Information Exchange

Sharing Your Information Responsibly

  • Local Service Providers in Cornwall: We work with trusted third-party companies, including payment processors and IT support, to deliver our services. They are contractually required to safeguard your data.

We do not share your personal information with third parties for marketing.

4. Securing Your Data

We employ suitable technical and organizational measures to safeguard your personal information from unauthorized access, changes, disclosure, or loss. This involves using encryption, access controls, secure servers, and conducting regular security assessments. However, it is important to recognize that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policies

We keep your personal information only for the time needed to achieve the purposes for which it was collected, such as fulfilling legal, accounting, or reporting obligations. The duration for which we retain your data depends on the specific type of information and the circumstances surrounding its processing.

Your Rights in Cornwall

Your rights under Cornwall's data protection laws

  • Access to Your Information: Obtain a copy of your personal information held by us.

For rights inquiries, please reach out using the contact details below.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, analyze visitor traffic, and customize content. You can adjust your cookie settings directly through your browser options, allowing you to control your privacy while using our services.

8. Updates to Policy

This Privacy Policy may be revised periodically to align with changes in our practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy regularly to stay informed about how we protect your information.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out.

Cornwall Car Hire Services
Tolvaddon Road, Camborne, TR14, Cornwall, United Kingdom
Contact Number:: 441752477118